Prominence Home Warranty Information
Warranty for Ceiling Fans
Lifetime Warranty Ceiling Fan Motor
Prominence Home warrants the fan motor of all our ceiling fans to be free from defects in workmanship and material for the life of the product.
If within this period the product is found to be defective, please take a copy of the bill of sale as a proof of purchase and the product in its original carton and start the return process by going to prominencehome.returnscenter.com.
Limited Warranty on Ceiling Fan Parts
Also, subject to the limitations below, we warrant all ceiling fan parts (“ceiling fan parts” excludes the motor and parts made in whole or in part with glass) to be free from defects in workmanship and material for a period of (1) year after the date of purchase by the original purchaser at promeincehome.com or the retailer of original purchase.
All claims must be made by the original purchaser from an authorized dealer, whether such purchaser purchased the product through a store or contractor. Ceiling fan part defects must be reported within the first year from the date of purchase.
If within this period the product is found to be defective, please take a copy of the bill of sale as a proof of purchase and the product in its original carton and start the return process by going to prominencehome.returnscenter.com.
Not Covered in this warranty
Parts made in whole or in part with glass and the finishes of metal and other surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product.
Any damage to any part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by this warranty. The manufacturer assumes no responsibility whatsoever for fan installation. Any service performed by a non-licensed electrician will render the warranty invalid.
Prominence Home sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated above. The Prominence Home shall not be liable for any loss or damage of any kind, including any incidental or consequential damages resulting directly or indirectly, from any breach of warranty, express or implied, or any other failure of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation may not apply to you.
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials within the warranty period associated with the defective part, the manufacturer agrees to replace the defective part without charge, or at its option, to replace the ceiling fan with a comparable or superior model.
The manufacturer’s warranties are limited to the written warranties set out in this ceiling fan limited lifetime warranty. All other express and implied warranties, including, without limitation, the implied warranty of fitness for a particular purpose and the implied warranty of merchantability is disclaimed. Some states do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.
Limited Warranty for Lighting Fixtures, Mirrors & Fireplace Inserts
Prominence Home warrants all its light fixtures, mirrors and fireplace inserts against defects in materials and workmanship for three (3) years from the date of purchase.
If within this period the product is found to be defective, please take a copy of the bill of sale as a proof of purchase and the product in its original carton and start the return process by going to prominencehome.returnscenter.com.
We will either repair, replace or refund the purchase price. All costs of installation and removal of the fixture is the responsibility of the consumer.
Not Covered in this warranty
This warranty does not cover fixtures becoming defective due to misuse, accidental damage or improper handling and/or installation and specifically excludes liability for direct, incidental or consequential damages. As some states do not allow exclusions of limitations on an implied warranty, the above exclusion and limitation may not apply. This warranty gives you specific rights and you may also have other rights which may vary from state to state.